Step into a pivotal role as a Desktop Support Specialist with a leader in Health and Fitness publishing. You will oversee the helpdesk, offering technical guidance and leading a dedicated team.

Our client is searching for an experienced desktop support person. This role requires five years of experience in a helpdesk/support setting, along with robust technical skills in internet technology, networks, and protocols. Excellent interpersonal and organizational skills are necessary to navigate this key position effectively.

Key Responsibilities:
Oversee technical helpdesk operations and team leadership
Identify and address technical gaps for senior management
Maintain extensive knowledge of software and hardware
Stay updated on trends in the marketplace
Provide technical support to both PC and Mac users

Requirements:
Minimum 5 years' experience in helpdesk/support role
Proficiency in PC and Mac settings
Strong understanding of networks and protocols
Excellent communication and organizational skills
Technical certifications are a plus

Engage in a leading role to enhance desktop support for our client in the Health and Fitness publishing sector.

📌 Desktop Support Specialist In Health Publishing Mississauga
🏢 Ross
📍 Mississauga