Education
Secondary (high) school graduation certificate
Experience
No experience (will train)
Remote
Work must be done remotely. There’s no office space provided.
Work setting
Urban area
Business sector
Private sector
Private company, corporation or industry
Private business
Responsibilities
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
Internet
MS Excel
MS Outlook
MS Windows
MS Word
MS Office
Electronic mail
Type of experience
Call centre
Additional information
Security and safety
Credit check
Work conditions and physical capabilities
Attention to detail
Rapid-paced environment
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Dependability
Honesty
Quick learner
Benefits
Health benefits
Dental plan
Disability advantages
Health care plan
Paramedical services coverage
Vision care benefits
Financial benefits
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)
Other perks
Learning/training paid by employer
Other benefits
📌 Contact Centre Agent Customer Service Toronto (Canada)
🏢 Underwriting Compliance Services
📍 Canada
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