Tissue Coordinator
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care

À Santé Ontario, nous sommes résolus à bâtir une solide culture organisationnelle qui unifie et responsabilise tous les membres de notre équipe à travers la province. Notre vision est qu'ensemble, nous serons des responsables en matière de santé et de bien-être pour tous. Notre mission est d'interconnecter le système de santé afin de favoriser l'amélioration et l'équité des résultats, des expériences et de la valeur en matière de santé. Notre façon de travailler ensemble se reflète dans nos cinq valeurs, l'intégrité, l'inspiration, la ténacité, l'humilité et l'attention.

Reporting to
Responsable, PRC - Tissu

Classification
Coordonnateur des tissus / Tissue Coordinator

Lieu de travail / Worksite
483, rue Bay, Toronto / 483 Bay Street, Toronto

Calendrier / Schedule
Combinaison de quarts de travail de 12 heures en semaine et le week-end / Combination of weekday and weekend 12 hour shifts

Type d'emploi / Employment Type
à temps partiel permanent (0.75 ETP) / Permanent Part time (0.75 fte)

Taux horaire / Rate of Pay
de 34,13 $ à 42,65 $ / $34.13 to $42.65 per hour

Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.

Here Is What You Will Be Doing / Voici Ce Que Vous Allez Faire

Donor Screening Activities: Assessment of clinical suitability of donor and completion of medical/social history in consultation with family

Telephone Consent Approach: Engaging in telephone approach to families regarding the donation process and securing consent to donate from family members

Case Coordination: offering various tissues to various banks by providing necessary donor medical/social history, body transfer, negotiating OR time and location, and hospital services.

Donor Family Support

Team Lead (when assigned)

Quality assurance

Occupational Health and Safety/ Accessibility for Ontarians with Disabilities Act

Responds to calls from referring hospitals received in the Provincial Resource Centre,



conducts a preliminary assessment of the patient’s history and identifies all relevant donation options;

Provides consultation services as an expert in matters relating to tissue donation;

Assesses expert consultation regarding tissue suitability or other medical issues as appropriate

Provides complete information to the tissue bank(s) concerning donor and tissue suitability for placement of tissues. The information is provided in a manner that complies with existing privacy legislation and TGLN confidentiality policies

Timely completion of the med-soc, usually at time of donation, occasionally at a pre‑arranged date and time to minimize missed opportunities.

Approaches the substitute decision maker in a timely manner, and re‑approaches when necessary to obtain consent for tissue donation

Learns and applies new techniques and strategies for approach

Participates in ongoing education and evaluation awareness

Liaises continuously with on‑site personnel (ie. OTDC, health‑care professionals and recovery staff) at referring hospital to complete risk assessment, screening, testing and evaluation of individual tissue suitability after consent;

Works with the coroner’s office to facilitate tissue donation and escalates cases to Regional Supervising Coroner on a case by case basis;

Obtains temporary surgical privileges for tissue recovery personnel, when necessary, in accordance with the policies of the referring hospital, ensuring compliance with the credentialing process is in place at the time;

Coordinates timing and confirmation of recovery facility (OR) availability and arrival of tissue recovery teams;

Conveys all relevant information regarding the donor to the appropriate tissue recovery personnel and relevant Tissue Bank;

Ensures relevant hospital department(s) are contacted following tissue recovery for timely transport of body to funeral home.

Communicates and engages with family members;

Informs families when donation opportunities cannot go forward despite a signed consent

Takes accountability for the work of the group during a given shift;

Prioritizes and assigns work including active tissue donation cases, early referral case follow up and closure, follow up tasks;

Oversees the assignment of preceptorship of current employees to ensure new team member is given the opportunity to learn and meet orientation objectives;

Distributes an accurate shift report;

Monitors and assigns case follow up and case closure with PRC-Tissue Team;

Tracks active organ cases and their status for tissue offering





Uses clinical experience and judgment to answer TC questions prior to involving the MOC or involving the consulting physician regarding tissue suitability;

Ensures, when not assigned Team Lead, TCs on shift are responsible for following the Team Lead’s direction.

Takes responsibility for timeliness and accuracy of data entered into all electronic systems and paper charting;

Takes responsibility for documenting and reporting variance(s) from CPI’s and complaint(s);

Takes responsibility for compliance with policies and procedures/CPIs (both Clinical and Administrative).

Here Is What You Will Need To Be Successful / Ici Ce dont vous aurez besoin pour réussir
Education And Experience / Formation et expérience

University degree or college diploma in health sciences, biological sciences or a recognized equivalent major is required

Certification in eye or tissue banking (Certified Eye Bank Technician (CEBT)/Certified Tissue Banking Specialist (CTBS), blood banking, as a Registered Practical Nurse (RPN) or a paramedic is an asset

Minimum of three (3) years working experience in organ and tissue donation, health sciences or health care environment, tissue recovery and processing is preferred

Experience in a healthcare setting or working with patients and their families at times of crisis is preferred

Ability to work 12 hour shifts in a 24/7 environment which includes days, nights and mid day. In addition, there is a requirement to work weekends and statutory holidays.

All days shifts are required to work in office at 483 Bay Street

Knowledge And Skills / Connaissances et compétences

In-depth knowledge of biological and health sciences as well as quality assurance standards is an asset

Ability to maintain and protect patient confidentiality at all times, demonstrating use of discretion and sound judgment

Demonstrated time management skills with the ability and flexibility to prioritize multiple tasks and projects in a fast paced, results oriented environment

Motivated self-starter with the ability to work independently and collaboratively as part of a team

Demonstrated superior written and oral communication skills

Accuracy and close attention to detail

Strong computer skills

Employment Location
Toronto, Ontario

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [email protected] and a member of the team will connect with you within 48 hours.
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📌 Tissue Coordinator (Ontario)
🏢 Ontario Health | Santé Ontario
📍 Ontario