21 Sep
|
The Jim Pattison Auto Group
|
North Vancouver
21 Sep
The Jim Pattison Auto Group
North Vancouver
Join Jim Pattison Toyota Northshore as an Appointment Scheduler. Ensure seamless service experiences and engage customers from appointment scheduling to service completion. In this role, you will manage appointment logistics for the Service Department while providing outstanding customer service.
Your responsibility will be to greet customers, confirm appointments, and ensure technician availability aligns with service requests. Maintaining explicit communication and managing workflow effectively are critical to this position. Key Responsibilities:
Confirm and schedule service appointments via phone, email, and online
Welcome customers and gather vehicle/service information
Coordinate with Service Advisors on shop capacity
Provide appointment reminders and updates on vehicle status
Keep exact records in the dealership management system Requirements:
Previous experience in customer-facing roles is preferred
Familiarity with scheduling tools an asset
Excellent verbal and written communication skills
Robust ability to multitask efficiently
Must hold a valid BC Driver's License Your organized approach will contribute to delivering high-quality service at Jim Pattison Toyota Northshore.
📌 Appointment Scheduler For Jim Pattison Toyota North Vancouver
🏢 The Jim Pattison Auto Group
📍 North Vancouver