Step into the role of Control Supervisor at Concord Security, a leader in shopping centre safety! This position focuses on communication, leadership, and crisis management within a busy environment.

As part of our team, you will supervise the control room while ensuring the effectiveness of safety measures. Your experience in the security sector and robust decision-making skills will help you navigate complex situations. You will engage with a variety of stakeholders, fostering collaboration and trust across teams.

Key Responsibilities:
Deliver superior customer service in dynamic situations
Oversee CCTV and emergency response protocols
Generate explicit reports on incidents and day-to-day activities
De-escalate crises and provide necessary support
Communicate effectively with teams and emergency contacts

Requirements:
Three years of experience in security
One-year minimum in dispatch or control officer role
Preferred supervisory experience
Strong communication skills
Familiarity with Avigilon and similar software

Lead with confidence and create a protected setting at Concord Security's bustling operations centre!

📌 Operations Centre Control Supervisor Burnaby (Canada)
🏢 Concord Security
📍 Canada