Job Description Job Role & Profile: B2B Sales Customer Expert II Location: Toronto Office (Eglinton East or The Well, DT Toronto)- Hybrid Reports to: B2B Sales Supervisor Contract: Regular, Full-time Grade: High School Diploma / Degree Travel Requirements: No For existing vacancy: Yes
About Us TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects. Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment. Autonomous - We encourage and trust your decision-making skills Progressive work environment- If you have skills to prove we have all ladders for you to grow Flexible - We believe in results Innovative - All ideas matter Inclusive - Everyone is Included and everyone wins.
About the job As an Inside Sales Representative you will be responsible for prospecting, acquiring, and managing advertising business clients for one of the top players in Digital Advertising, for our prestigious client, X. This role requires a dynamic and motivated individual with a strong sales background, a deep understanding of digital advertising, and the ability to build and nurture client relationships in the US market. The successful candidate will play a pivotal role in driving revenue, maximizing client satisfaction, and contributing to the overall success of our advertising business. Annual Base Salary of CAD $51,000, plus a performance-based bonus with an earning potential ranging from 5% to 30%.
Key Responsibilities and Accountabilities Prospecting and Lead Generation: Identify and target potential advertising clients through market research, networking, and outreach efforts. Develop and implement effective outbound sales strategies to generate new leads and opportunities Utilize multiple channels, including email, phone calls, social media, and industry events,



to engage with prospects and initiate sales conversations.
Sales Pitch and Presentation: Conduct thorough needs assessments to understand clients' advertising objectives, target audiences, and budget constraints. Create compelling sales pitches and presentations tailored to each client's needs and objectives. Effectively communicate the value proposition of our advertising solutions and services to prospective clients, highlighting key features, benefits, and success stories.
Client Relationship Management: Build and maintain strong relationships with advertising clients, serving as their primary point of contact for all sales-related inquiries and activities. Collaborate with clients to develop customized advertising campaigns and strategies that align with their goals and objectives. Monitor campaign performance and provide regular updates to clients, offering insights and recommendations for optimization and improvement.
Job Requirements Mandatory 1-2+ years of experience in digital media, digital ads and/or market research handling pre-sales, or full sales cycle.
Previous BDR or outbound sales experience preferred, with a proven track record of strong performance.
Minimum education requirement: High school graduate or higher.
Ability to think strategically and stay informed about market trends.
Strong time management skills, multitasking ability, and attention to detail.
Outstanding written and verbal communication skills.
Goal-oriented, self-motivated individual who is confident, competitive, tenacious, and proactive.
Solid business acumen with the ability to evaluate multiple business models.
Persistence – Pre-sales representatives should be adept at handling different types of prospects and customers. They must maintain a positive attitude to qualify and convert leads into sales while achieving quarterly targets in a dynamic environment, having previously handled cold outreaches through calls and emails. Sales hunter profile.




Communication skills – Personable communicators who can clearly and persuasively describe products and services to customers to encourage sales transactions.
Problem-solving skills – Ability to identify and address prospect and customer concerns throughout the sales process.
Benefits & Perks Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.
Paid 3 weeks training, 2 weeks leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Competitive salary with incentive programs.
Positive and supportive environment.
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.
Location Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton & The Well, Downtown Toronto. On-site for 3 months and then transition to hybrid (3 days a week onsite) at our office located at Yonge & Eglinton.
Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Teleperformance is an Equal Opportunity Employer Teleperformance is an Equal Opportunity Employer.
TP is a global digital business services company. With nearly 490,000 passionate people present in nearly 100 countries and speaking more than 300 languages and dialects, we have the knowledge and resources to deliver outstanding experiences anywhere. We deliver a competitive edge for our clients by combining our unique standards of process excellence with empathetic, high-touch support augmented by cutting-edge technology and our domain expertise.

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📌 Inside Sales Representative (Ontario)
🏢 TP Canada
📍 Ontario