Lead the action at Activate as a Store Shift Leader in Calgary where fun meets fitness. This full time position empowers you to drive customer satisfaction and team performance in a dynamic setting.

As a Store Shift Leader, you'll maintain operational excellence while providing guidance and support to both customers and staff. Your role involves effective problem-solving and overseeing room functions to ensure every customer enjoys a memorable experience. Collaborating with the Store Leader, you will facilitate seamless operations while advancing the team’s performance.

Key Responsibilities:
• Manage phone and email inquiries for customer satisfaction
• Carry out check-in overrides and financial documentation




• Handle customer complaints efficiently and elevate as needed
• Ensure constant communication regarding facility status
• Train and guide new staff for optimal performance

Requirements:
• High school diploma or equivalent required
• 1–2 years of customer service or related experience
• Flexibility for day/evening/weekend shifts
• Skills in MS Office applications
• Prior experience supervising a team of 10+ is a plus

Cultivate teamwork, operational expertise, and customer satisfaction as a Store Shift Leader at Activate in Calgary.
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📌 Activate Store Shift Leader (Alberta)
🏢 Activate Games
📍 Alberta