Senior Amazon Connect Engineer (CCaaS) | CAD $100-$120/hr | Toronto Hybrid Help Deliver One of Canada's Largest Amazon Connect Transformation Programmes
Areti is partnering with a leading enterprise organisation undertaking a major CCaaS, Amazon Connect and Agentic AI transformation programme.
We're looking for an experienced Amazon Connect Engineer to play a key role in designing, building and integrating next-generation customer engagement solutions across multiple business units. Candidates must have strong Amazon Connect and CCaaS experience and be comfortable working within complex enterprise environments.
What You'll Be Doing Designing and implementing Amazon Connect solutions
Delivering integrations between Amazon Connect and enterprise platforms




Building Agentic AI and automation capabilities
Working closely with Architects, Product Teams and Business Stakeholders
Mentoring engineers and promoting best practice
Supporting end-to-end solution delivery across the programme
What We're Looking For Excellent communication and stakeholder management skills
Why Join? Work with the latest Amazon Connect and AI technologies
Long-term contract chance through 2027
High-profile programme with significant business impact

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📌 Senior Amazon Connect Engineer (CCaaS) | CAD $100-$120/hr | Toronto Hybrid (Ontario)
🏢 Areti Group | B Corp™
📍 Ontario