Contract: 12 months, with potential extension
Target Start: Following the October 9 assessment process
T4: $30–33/hr
IC: $37–40/hr
What You'll Be Doing
Review and investigate transaction monitoring alerts, internal referrals, and potentially suspicious activity
Analyze customer accounts, transaction histories, supporting documentation, and information from multiple sources
Identify unusual patterns, trends, anomalies, and potential financial crime risks
Conduct investigations involving multiple products, services, or lines of business
Determine appropriate next steps, including escalation and preparation of Suspicious Transaction Reports (STRs)
Develop clear investigative rationales and conclusions supported by evidence
Maintain accurate case files and document investigative activities throughout the case lifecycle
Prepare investigation reports, notifications, case documentation, and required filings
Manage an assigned investigation queue while meeting established service level objectives
Gather and assess evidence that may support investigations, regulatory requirements, loss prevention, legal proceedings, or process improvements
Analyze data and investigative information to identify trends and provide insights
Prepare regular and ad hoc reports, dashboards, and analytical materials
Identify opportunities to improve investigative processes, reporting, and operational efficiency
Stay current with AML practices, financial crime trends, regulatory requirements, and compliance standards
Collaborate with internal and external stakeholders and provide recommendations regarding financial crime risks
Contribute to training, knowledge sharing, investigative tools, and process improvements
Exercise sound judgment when resolving investigative issues and escape complex or higher‑risk matters appropriately
Investigation Environment
The team operates across two key areas:
Transaction Monitoring Alerts
Review and triage automated transaction monitoring alerts and internal referrals
Perform initial analysis to determine whether activity requires further investigation
Build foundational AML investigative experience and knowledge
Investigations / Cases
Conduct deeper investigations into customer accounts and transaction activity
Analyze transaction history, customer information, and supporting documentation
Determine whether activity warrants escalation, further investigation, or preparation of an STR
Document a clear rationale, supporting evidence, and final conclusion
Investigators manage assigned queues and are expected to meet established service levels, including a 45-day investigation timeline .
What We're Looking For
Required / Preferred:
1+ year of relevant experience in AML, transaction monitoring, financial crime investigations, fraud investigations, or a related area
3–5 years of experience preferred
Experience within a financial institution highly preferred
Experience with AML investigations, transaction monitoring, financial crime risk, fraud, or regulatory compliance
International AML experience will also be considered
Post‑secondary education in business, finance, criminology, risk management, compliance, or a related field is preferred
Equivalent combinations of education and relevant experience will be considered
Knowledge of AML and financial crime regulatory requirements
Understanding of financial crime risks and investigative methodologies
Strong analytical, investigative, and problem‑solving skills
Strong written and verbal communication
Excellent attention to detail and documentation skills
Ability to analyze complex information and identify patterns, risks, and anomalies
Ability to manage multiple investigations and competing priorities
Comfortable working independently while collaborating with stakeholders
Solid judgment and relationship‑building skills
Experience with AML, transaction monitoring, investigation, or case management platforms is an asset.
You should be comfortable working with:
Case management systems
Microsoft Word and Excel
Investigation templates and documentation tools
Data and reporting tools
Strong written documentation skills are important, as investigators are responsible for clearly documenting findings and uploading supporting evidence into case management systems.
Hybrid Work Arrangement
This position is based in Toronto with a flexible hybrid model that changes as you progress through training:
Initial training & 100% QC period: approximately 2–3 days onsite per week
After training / graduation from 100% QC: approximately 2 days onsite per month
Candidates must be comfortable attending onsite training, assessments, and team activities as required
Contract & Growth Potential
Initial 12-month contract
Potential for extension based on business needs and performance
Contracts may potentially extend for up to 2 years
Permanent opportunities may become available as FTE positions arise
Opportunity to build hands‑on experience across AML, transaction monitoring, and financial crime investigations
AML Assessment Process
As part of the selection process, candidates will complete an AML assessment on October 9 .
The assessment may include:
Investigation-based case studies
Transaction analysis
Analysis of investigative information
Written documentation of findings
Multiple-choice AML and financial crime questions
Demonstration of analytical and investigative judgment
Preparation materials will be provided in advance. Candidates should be prepared to demonstrate their ability to analyze information, identify potential financial crime risks, document findings, and reach well‑supported investigative conclusions .
Successful candidates may be considered for current openings or added to a qualified AML talent pool for future opportunities .
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📌 Anti-Money Laundering Investigator (Ontario)
🏢 Swoon
📍 Ontario