Be a part of John Hancock’s customer service team in Halifax as a Customer Service Representative. Enhance customer experiences by providing valuable support in a hybrid working arrangement.

We are looking for enthusiastic team players committed to improving client interactions and delivering insightful solutions. You will engage directly with customers, ensuring their inquiries are addressed promptly and positively. Collaboration and problem-solving are key components of your role in maintaining service excellence.

Key Responsibilities:
• Provide skilled support to John Hancock clients
• Resolve inquiries efficiently for high satisfaction
• Uphold a positive work atmosphere
• Collaborate with colleagues to reach goals
• Engage in ongoing training for knowledge updates

Requirements:
• Solid experience in customer service
• Prior knowledge of the insurance sector advantageous
• Strong ability to manage time effectively
• Excellent collaboration skills
• Tech proficiency in customer service tools

Join John Hancock in making customer experiences better and easier.
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📌 Customer Service Expert at John Hancock (Nova Scotia)
🏢 Manulife
📍 Nova Scotia