Enhance your career as a Customer Service Agent at Culligan Niagara! In this full time role, you will engage with customers and support essential office operations, contributing to a thriving business.
This position is critical as the primary point of contact for our clients. You will excel in resolving inquiries while managing back-office tasks that keep operations running smoothly. Your strong interpersonal skills and proactive approach will be key in delivering exemplary service and fostering client satisfaction.
Key Responsibilities:
• Act as the main customer contact for inquiries and issues
• Oversee cash transactions and accurate payment processes
• Coordinate service calls and manage technician schedules
• Prepare and process customer documentation and records
• Assist with general office duties and organization
Requirements:
• Previous customer service experience is an asset
• Strong problem-solving and communication skills
• Proficiency in Microsoft 365 tools
• Familiarity with AI tools for enhanced workflows
• Ability to multitask effectively in a busy office
Step into your next career chapter with Culligan Niagara and support our commitment to customer satisfaction!
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