Remote Customer Success Manager: Playbooks & Performance (British Columbia)

Remote Customer Success Manager: Playbooks & Performance (British Columbia)

21 Sep
|
Wish
|
British Columbia

21 Sep

Wish

British Columbia

SalesCloser.ai is seeking a remote Customer Support Manager to standardize operations, coach a team of Customer Success Managers, and drive higher customer outcomes across the CS org.
You will own playbooks for onboarding, account reviews, and renewals; manage metrics like adoption, health, churn risk, and Net Retention Rate; partner with Sales and Product; foster a customer-first culture; and scale processes for a growing customer base.

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📌 Remote Customer Success Manager: Playbooks & Performance (British Columbia)
🏢 Wish
📍 British Columbia

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