Join Groupe Dynamite as a Senior Manager CRM, spearheading customer retention strategies through digital channels. Enhance customer loyalty by implementing cutting-edge marketing solutions.
This strategic role involves leading the CRM team and defining the multi-year roadmap for energetic channels like email, SMS, and app push. Reporting directly to the Director of Customer Retention, you'll ensure top-level execution of initiatives that increase customer engagement and lifetime value by leveraging advanced data analytics and A/B testing.
Key Responsibilities:



- Develop and oversee the implementation of CRM strategies - Optimize the CRM budget to enhance financial performance - Incorporate AI innovations to enhance operational workflows - Manage cross-functional collaboration for effective execution - Analyze performance data to extract actionable insights
Requirements: - Bachelor’s degree required;
MBA preferred - Minimum 8 years of CRM experience, with 4 years in management - Proficient in major CRM platforms like Salesforce Marketing Cloud - Experience with Agile methodologies and data analysis tools - Bilingual in French and English for stakeholder communication
Be a pivotal leader at GDI, driving CRM excellence and customer satisfaction.#J-18808-Ljbffr

📌 Senior Crm Manager Role At Gdi Winnipeg
🏢 JARAL FASHIONS
📍 Winnipeg