Launch your career at MCI as a Call Center Agent in Sydney, NS, where you will engage directly with customers through inbound and outbound service calls. Provide impactful customer solutions and enhance satisfaction.
In this entry-level role, you'll be responsible for handling calls, offering assistance, and generating sales leads through effective communication. MCI provides an chance for growth with comprehensive training and promotional pathways. We focus on creating a supportive atmosphere where you can thrive professionally.
Key Responsibilities:
Address inbound and outbound calls with respect and timeliness
Strive for first call resolution via effective communication
Document customer transactions and claims accurately




Provide accurate information using company resources
Participate in training sessions to update your knowledge
Requirements:
Must be at least 18 years old
High school diploma or equivalent required
Excellent verbal and written communication abilities
Familiarity with Microsoft Office applications
Robust customer service orientation and problem-solving mindset
Make a significant impact at MCI, serving customers while developing your career in Sydney, NS.
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📌 Entry Level Call Center Agent Role Sydney (Canada)
🏢 MCI
📍 Canada