FortisAlberta is seeking a Customer Operations Assistant based in Calgary. This full-time, hybrid role involves supporting operational processes, data management, and customer relations.

As a Customer Operations Assistant, you will handle daily tasks related to Meter Data Management, billing, and reporting, ensuring accurate and efficient operations. Your role will include data entry, resolving inquiries, and supporting process improvement initiatives. This position suits a detail-oriented individual passionate about teamwork and data accuracy.

Key Responsibilities:
• Manage operational processes for billing and load settlement
• Ensure accurate data entry within various systems
• Process and adjust billing transactions




• Run and analyze reports for operational efficiency
• Handle inquiries and maintain customer records

Requirements:
• High school diploma with three years of relevant experience
• Exceptional data entry skills and attention to detail
• Strong analytical and problem-solving capabilities
• Good verbal and written communication skills
• Proficient in Microsoft Office and CRM systems

Leverage your skills in data management at FortisAlberta and drive customer satisfaction while thriving in a supportive work workplace.
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📌 Hybrid Customer Operations Assistant at FortisAlberta (Alberta)
🏢 Fortis Alberta
📍 Alberta