Inside Sales Representative (Full-Time), Scarborough, ON
The Inside Sales Representative is an entry-level role responsible for supporting branch operations through customer service, warehouse, and sales support activities. The incumbent will develop product knowledge, operational expertise, and customer relationships while assisting with daily branch functions. Through training and hands-on experience, the successful candidate will progressively take on greater sales responsibilities and contribute to the growth and success of the branch.

Reports to:

Branch Manager

Duties include:

Assist customers in person, by phone, and electronically, ensuring a high standard of customer service

Develop and maintain solid relations with customers and vendors

Identify opportunities to grow sales within assigned territory and support branch initiatives

Maintain and expand existing customer base and sales volumes

Execute daily branch functions related to sales, administration, and operations

Work collaboratively with branch personnel to support a team-oriented, customer-focused environment

Support continuous improvement of product knowledge and internal systems/processes

Proactively identify and add new accounts to the customer base

Perform general branch support duties, including warehouse responsibilities such as order picking, stocking, and inventory organization as required

Uphold company policies, procedures, and operational standards

Requirements:





1-2 years of customer service and/or sales experience is considered an asset

Excellent oral, written, and presentation communication skills

Proficiency with Microsoft Office Suite and general computer systems

Strong attention to detail and organizational skills

Flexibility to adapt to changing priorities and business needs

Strong team-oriented mindset and ability to contribute to a positive, collaborative branch atmosphere

Ability to work independently with minimal supervision as well as working in a cohesive team environment

Positive, team-oriented mindset with a commitment to contributing to a strong branch culture

Self-motivated with a strong drive for success and professional growth

IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program.

Full-time position. Typical hours are Monday to Friday, 8:00am to 4:30pm.

Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer.

Inside Sales Representative (Full-Time), Scarborough, ON

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📌 Inside Sales Representative (Full-Time), Scarborough, ON (Ontario)
🏢 IDN
📍 Ontario