Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.

As one of Ontarios largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection.

Here, youll find endless opportunities to grow your skills, expand your ideas, and shape your career.

As the Support Technician, you will keep Norfolk Countys technology running smoothly by installing, maintaining, and supporting workstations, software, and communication systems.

Youll provide handson technical help, guide users, and ensure reliable, effective IT services that enable staff to work efficiently.

Big vision.

Real opportunities.

Unlimited potential.

Thats Norfolk.

Duties and Responsibilities: Installation, maintenance and support of County workstations and peripherals Administer and/or provide hardware and software support to Corporate users Consult/advise/analyze/install and maintain voice communication requirements ensuring cost effectiveness and system availability to County users Research, develop and implement approved training plans for Corporate Standard Software Provide departmental administrative support ensuring contracts, purchases and invoices are within budget parameters Planning, ordering, installing,



monitoring and reviewing contracted work by outside agencies Assist in the development of policies and procedures related to information technology Provide backup support for all information technology functions Monitor web page administration and act as coordinator between departments and vendors Promote effective and appropriate use of information technology Provide progress reports at meetings Keep current on changes and creative technology developments Perform other duties as assigned Requirements Knowledge and Experience: Three (3) year post-secondary diploma in computer science, technology studies, or related field Four (4) years relevant experience to be familiar with scope of position Skills and Abilities: Valid Ontario drivers license and access to a reliable vehicle.

Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act Computer expertise in corporate standard software and department specific software to data search and entry and to create and modify word processed documents Benefits Posting #: CUPE Position: Support Technician Position Code: 5ISWSR Status: Permanent Full Time (35 hours per week) Number of Vacancies: 1 Employee Group: CUPE Local 4700 Wage: $ - $ per hour Division: Corporate Services Department: Information Technology Reports to: Manager, Operations Location: Simcoe, Ontario (in office work including off-site work at locations supported by Norfolk County based on operational requirements of the role) Posting Period: Septebmer 18, 2026 - October 1, 2026

📌 I.T. Support Technician (PFT) (1) (CUPE 67.26)
🏢 Norfolk County
📍 Simcoe