Work Term: Permanent Work Language: English Hours: 40 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 years Work setting Private company, corporation or industry Tasks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Supervision No supervision responsibility Security and safety Criminal record check Transportation/travel information Own transportation Own vehicle Willing to travel Willing to travel overnight Valid driver''s licence Public transportation is available Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Combination of sitting, standing, walking Bending, crouching,



kneeling Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Employment terms options Evening Employment terms options Morning On call Day Overtime available Health benefits Dental plan Health care plan Paramedical services coverage Vision care benefits Financial benefits Bonus Gasoline paid Mileage paid Registered Retirement Savings Plan (RRSP) Other benefits Free parking available Learning/training paid by employer Parking available Support for persons with disabilities Provides awareness training to employees to create a welcoming work setting for persons with disabilities Support for newcomers and refugees Provides diversity and cross-cultural trainings to create a welcoming work workplace for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work workplace for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

📌 technical support specialist – information technology (IT) (Woodstock)
🏢 Forvan Technology Services
📍 Woodstock