Make a difference as a Patient Care Specialist at Shoppers Drug Mart in Mississauga. Support patients through their health journeys with expert guidance and care.

As a full time Patient Care Specialist, you will be integral in providing high-quality support for patients enrolled in specialty health programs. Your responsibilities include welcoming patients, informing them about available services, and advocating for their medication coverage. Collaboration with healthcare professionals is essential to enhance patient experiences and outcomes.

Key Responsibilities:
• Act as the single contact for enrolled patients
• Provide information on compliance and training programs
• Manage documentation for reimbursement processes
• Liaise with healthcare providers regarding patient needs
• Report on adverse events and product issues

Requirements:
• Bilingual in French and English required
• 2-3 years of experience in a healthcare setting
• Familiarity with third-party reimbursement plans
• Strong skills in MS Office and CRM software
• Attention to detail and decision-making ability

Support patients effectively and enrich their care experience with Shoppers Drug Mart.
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📌 Full-Time Patient Care Specialist Role (Ontario)
🏢 Shoppers Drug Mart
📍 Ontario