Drive customer satisfaction at PolicyAdvisor Brokerage Inc. as the Customer Service Manager. Focus on operational enhancements that will transform how Canadians access insurance.

This full-time role offers a significant opportunity within an early-stage, well-funded startup. You will develop and implement high service standards while collaborating across various business areas. Your expertise will help to prioritize and execute operational changes crucial for our ongoing success in the insurtech sector.

Key Responsibilities:
• Design and manage core operational processes
• Assist teams in managing escalated client interfaces
• Deliver outstanding customer service in insurance transactions
• Regularly check processes for accuracy and compliance
• Provide analytical insights based on data reviews

Requirements:
• At least 5 years of relevant experience
• Background in financial services or insurance desirable
• Robust spreadsheet capabilities
• Excellent collaboration and communication skills
• Degree in Business or a related field

Shape the future of insurance service delivery and customer satisfaction as a leader at PolicyAdvisor.
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📌 PolicyAdvisor Customer Service Manager Position (Ontario)
🏢 PolicyAdvisor Brokerage (PAB
📍 Ontario