Drive customer success at Lightspeed as a Customer Enablement Manager. Lead current clients through a seamless onboarding process, while ensuring they gain maximum value from our systems.

This position emphasizes strong project management skills in a fast-paced SaaS environment. You will act as a strategic advisor, managing onboarding from inception to go-live and collaborating across various teams, including Sales and Customer Management, to generate outstanding client experiences.

Key Responsibilities:
• Build relationships and guide customers through onboarding
• Define and implement onboarding plans with sales teams
• Track project deliverables and manage go-live readiness
• Manage onboarding timelines and ensure quality outcomes
• Assess processes continuously to improve future implementations

Requirements:
• 3-5 years of customer project management experience
• Background in the golf industry preferred
• Experience managing complex, multi-part projects
• Bachelor’s degree or equivalent experience required
• Proficiency in tools like ChurnZero and HubSpot is an asset

Enhance client satisfaction and efficiency while making a lasting impact at Lightspeed.
#J-18808-Ljbffr

📌 Customer Enablement Manager at Lightspeed Systems (Ontario)
🏢 Lightspeed
📍 Ontario