Our client is seeking a reliable, highly organized, and proactive Office & Business Operations Coordinator to join their team in a permanent, full-time capacity.
This is a broad, hands-on position supporting the day-to-day operations of a growing technology company. The role combines office administration, financial coordination, customer support, marketing assistance, licensing administration, and database/CRM management.
The successful candidate will be comfortable managing multiple priorities, working independently, communicating professionally with customers and external partners, and using technology and AI tools to work efficiently.
Key Responsibilities Office & Administrative Support Provide general administrative and operational support to the CEO
Coordinate trade-show events and coordination and travel arrangements
Respond or route general customer inquiries and direct requests appropriately
Maintain organized electronic and physical filing systems
Assist with employee onboarding and health-benefit administration
Maintain day-to-day office organization and administration
Customer & CRM Support Maintain and update customer and prospect information in HubSpot and SAAS renewals
Support onboarding of new clients
Assist with ongoing customer needs and follow-up
Help maintain strong customer relationships and customer satisfaction
Support Customer Success activities as required
Maintain accurate customer, sales, and operational records
Marketing & Business Support Assist with preparation and scheduling of LinkedIn/company social media posts
Support newsletters, brochures, and other marketing materials
Support surveys and market research




Help maintain and clean HubSpot/CRM data
Assist with trade shows, promotional activities, and related marketing coordination
Prepare and process customer invoices and purchase orders
Perform basic bookkeeping using QuickBooks or similar accounting software
Assist with maintaining accurate day-to-day financial transactions
Assist with performing bank reconciliations
Support Accounts Receivable and Accounts Payable activities
Follow up with customers regarding outstanding accounts and payments
Assist with monthly and quarterly financial and operational reports
Licensing & Database Administration Support customer software licence generation and administration
Track and coordinate licence renewals (SAAS)
Maintain accurate licence and customer records
Assist with database administration and data management
Ensure information is accurately entered, maintained, and updated across company systems
Qualifications Minimum 3-5 years of experience in office administration, business operations, executive support, bookkeeping, or a similar role
Basic bookkeeping and financial administration experience
Experience with QuickBooks or similar accounting software
Experience with bank reconciliations, invoicing, Accounts Receivable and Accounts Payable




Experience with CRM systems; HubSpot experience is preferred
Strong proficiency with Microsoft Excel, Word, Google Workspace, and email communications
Comfortable working with databases and maintaining accurate records
Excellent written and verbal English communication skills
Strong organizational skills and exceptional attention to detail
Ability to prioritize multiple responsibilities and meet deadlines
Ability to work independently and take ownership of assigned responsibilities
Strong customer-service and interpersonal skills
High level of professionalism, reliability, punctuality, and confidentiality
Comfortable learning and using new technology and AI productivity tools
Preferred / Assets Experience working within a technology, security, IP camera, software, or SaaS environment
Experience with customer success or client account management
Experience with Adobe Suite or other marketing/design tools
Experience preparing newsletters, social media content, or marketing materials
Experience supporting trade shows and corporate events
Experience with payroll, employee benefits, or general HR administration
Familiarity with AI tools such as Claude or similar platforms
Work Arrangement Permanent, full time
40 hours per week
In-office requirement: Monday, Wednesday, and Friday
Remote work option on the remaining days
Professional growth opportunities within an innovative technology company
Collaborative and entrepreneurial team environment
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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📌 Office & Business Operations Coordinator (British Columbia)
🏢 Jama HR Express
📍 British Columbia