Job Overview Temporary position for 12 months. As a claims advisor, you help develop and implement strategies for life and health insurance claims, occupational health and disability management. You advise and assist clients and partners as part of intervention and development initiatives. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential.
Responsibilities Diagnose issues, challenges and needs to determine target outcomes
Develop and help implement objectives, solutions and action plans
Recommend changes to disability management strategies and processes
Review files to verify medical and rehabilitation action plans
Recommend measures to help insureds recover and return to work
Carry out the coordination required to quickly obtain diagnoses and medical opinions to verify treatment plans
Analyze data, conduct studies, make recommendations and write reports
Handle cases requiring specialized intervention and develop strategies for them
Negotiate return-to-work terms with clients and practitioners, including attending physicians
What you bring to the table Bachelor's degree in a related field
A minimum of four years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Solid communication skills in both French and English,



both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients
Ambiguity, Business insight, Collaborates, Customer Focus, Differences, Interpersonal Savvy, Nimble learning Equity, Diversity, Inclusion and Accessibility
What we offer Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria.
Company Culture & Inclusive Practices Ambiguity, Business insight, Collaborates, Customer Focus, Differences, Interpersonal Savvy, Nimble learning Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process.
About Desjardins Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.

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