Join Scotiabank's team as a ServiceNow Quality Assurance Expert in Toronto, Ontario, focusing on delivering high-quality service management solutions. This position demands testing excellence and collaboration.

In this pivotal role within the Quality Assurance department, you will ensure the performance and reliability of the ServiceNow platform across various initiatives. Your commitment to quality will guide your efforts in designing test plans, coordinating project releases, and engaging with Agile teams to track defects and improve processes continuously. Your leadership will foster effective stakeholder collaboration.

Key Responsibilities:
• Design comprehensive QAT test plans and quality documentation
• Actively participate in System Integration and User Acceptance Testing




• Lead defect tracking and resolution efforts with development teams
• Evaluate release readiness and conduct risk assessments
• Share QA expertise and mentor team members

Requirements:
• Degree in Computer Science or related field
• Minimum 5 years of QA experience, specializing in testing
• 2 years working with the ServiceNow platform
• Familiarity with Agile frameworks
• Solid analytical and decision-making skills

Shape the future of quality assurance at Scotiabank and enhance user experiences.
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📌 Toronto ServiceNow Quality Assurance Expert (Ontario)
🏢 Scotiabank
📍 Ontario