Ryan is seeking a proactive Desktop Administrator II in Calgary. This role blends hybrid work flexibility with essential IT responsibilities, focusing on desktop support and system management.

As a Desktop Administrator II, you will be pivotal in troubleshooting and maintaining desktop environments for a large user base. Your efforts will enhance user experience through prompt support and efficient problem-solving. This opportunity provides a unique pathway to grow within a forward-thinking organization committed to innovation.

Key Responsibilities:
• Provide hands-on Tier 1-2 support for users
• Manage software installations and system imaging
• Monitor helpdesk ticket resolutions and SLAs
• Maintain hardware asset inventories diligently
• Assist in office and equipment relocations

Requirements:
• 3-5 years of desktop administration experience
• Solid troubleshooting skills in Windows and macOS
• Familiarity with helpdesk software like Ivanti
• Exposure to endpoint management tools
• Valid driver’s license for occasional site visits

Take the next step in your IT career with Ryan and make a meaningful impact on tech support operations.
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📌 Ryan Desktop Administrator II Hiring Now (Alberta)
🏢 Ryan
📍 Alberta