Become a pivotal L2 Technical Analyst at Green Shield, delivering hybrid workplace support while enhancing employee IT experiences. Your expertise will facilitate smooth operations across corporate environments.

In this contract position, you will engage closely with WT&DEX; teams, providing critical support for device deployments and inventory management. The role includes hands-on troubleshooting and user assistance for various technology systems. It's perfect for motivated individuals looking to grow in systems administration and technical support.

Key Responsibilities:
• Offer first and second level tech support onsite
• Assist customers with device configurations and setups
• Perform hardware installations and workstation deployments




• Ensure accurate tracking of inventory and asset management
• Document technical issues and resolutions in knowledge bases

Requirements:
• Proven experience delivering end-user support
• Expertise in troubleshooting Windows 11 systems
• Familiarity with Microsoft 365 and Active Directory processes
• Valid G driver's license for necessary travel
• Ability to lift IT equipment as required

Strengthen your IT skills and deliver valuable support at Green Shield, ensuring technology works seamlessly for every employee.
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📌 HybridTechnical Analyst – Workplace Support (Ontario)
🏢 Odyssey Global
📍 Ontario