Are you ready to BRING IT? Then apply to join our team.

Electronic Products Recycling Association (EPRA) is a recognized, industry-led, not-for-profit organization that operates regulated recycling programs across Canada. We provide environmental compliance programs for manufacturers, distributors and retailers of electronics and represent the largest network of qualified processors and drop-off locations in Canada.

Our mandate is to ensure end-of-life electronics are handled in a safe, secure and environmentally-sound manner.
We currently have a job opportunity for a Business Analyst based out of our Mississauga head office located at 5750 Explorer Drive. This is for an existing vacancy.

Role Overview
Reporting to the Manager - Project Management Office (PMO), the Business Analyst is responsible for playing a pivotal role in building and enhancing EPRA’s strategic platforms, processes and systems hardware. This position will collaborate with cross-functional teams to develop and maintain software, hardware and tools that support the company.

Key Responsibilities

Builds a deep understanding of the business processes, data flows and operational procedures

Conducts in-depth analysis to identify areas for process and application improvements

Collaborates with stakeholders (subject matter experts, other end-users, project managers, application developers) to define system requirements and/or changes

Translates client requirements into system design documents, project plans, delivery roadmaps and integrations to other systems





Creates and completes detailed test plans and scripts to ensure the reliability, accuracy, and functionality of system changes and enhancements

Troubleshoots internal/external integrations issues to resolution

Produces and maintains technical documentation for business applications to ensure business requirements, functional specifications, test plans and scripts are current

Maintains data and performs quality verifications on file imports

Provides support to end users ranging from training, systems overviews and demonstrations of new functionality and how to incorporate into business processes

Keeps up to date with current IT industry trends and innovations

Qualifications

A post-secondary degree/diploma in Business, Mathematics, Computer Science, or a related field involving data management/analysis and/or technology

A minimum of 5 years’ work experience in designing, delivering, managing, and improving IT services to align with organizational objectives

Demonstrated experience collaborating with business and technical teams

Practical knowledge of planning, developing, implementing, and maintaining information systems

Acquainted with processes, methods and techniques utilized to analyze and evaluate business





Familiarity withAgile project management and software development methodologies

Basic understanding of SQL and the ability query SIEM logs

Worked in a team environment

Skills and Competencies

Outstanding business process fluency

Demonstrated critical thinking and problem-solving ability

Strong attention to detail and data analysis

Excellent oral and written communication with internal and external stakeholders

Skilled at influencing others and conflict resolution

Proficient at time management and effectively prioritizing multiple projects

Motivated self-starter that can identify and resolve issues independently

Team-oriented attitude with an aptitude to help colleagues with technical and process issues

Able to lead process change initiatives

Remuneration

Company paid benefits

RRSP matching program

Flexible work arrangements

Professional development opportunities

It’s impossible to imagine a world today without electronics. Come and be a part of the recycling solution!

EPRA is committed to providing an inclusive, equitable and accessible setting. Our goal is to attract and retain highly talented employees from diverse backgrounds. We are committed to providing accommodation to applicants throughout the recruitment and hiring process. In addition, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. However, all final hiring decision are made by our recruitment team.

www.epra.ca

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📌 Business Analyst (Ontario)
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📍 Ontario