Become a vital part of VoxNeuro's success as a Quality Technical Support Engineer in Ontario, specializing in rigorous software verification and second-line support for brain health technology. This contract role combines technical evaluation with direct customer engagement.

You will focus on the cfNI software to ensure compliance with quality standards. Your responsibilities include administering the defect tracking system, documenting validation activities, and addressing escalated technical issues. Engaging directly with clinical users, you will conduct thorough investigations and deliver precise analyses for software support.

Key Responsibilities:
• Independently verify and validate software quality measures
• Manage Jira for defect tracking and reporting




• Support Technical Investigations of escalated software issues
• Maintain comprehensive documentation of testing and defects
• Execute regression tests for software releases

Requirements:
• 3-6 years of experience in technical support or quality assurance
• Proficient in Jira and regulatory compliance
• Solid technical writing capabilities
• Effective communicator for supporting clinical users
• Background in medical device software or standards

Elevate qualitative aspects of VoxNeuro's innovative software solutions in brain health.
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📌 VoxNeuro Quality Assurance Engineer (Ontario)
🏢 VoxNeuro
📍 Ontario