Job Description
Job Description: Insight Global is seeking a Payroll Administrator for a top Canadian retail client.

This candidate will join a collaborative payroll team supporting approximately 9,000 employees across multiple provinces.

The role is responsible for end-to-end payroll administration, including processing bi-weekly payroll, managing employee records, handling payroll adjustments, responding to employee inquiries, and ensuring compliance with applicable payroll legislation.

The ideal candidate is highly detail-oriented, thrives in a high-volume environment, and enjoys partnering with HR, Finance, managers, and employees to deliver accurate and timely payroll services.

This is an excellent opportunity to gain exposure to complex payroll operations while growing within a well-established and respected Canadian organisation.

Day-to-Day: Process bi-weekly payroll for approximately 9,000 employees across four provinces
Enter and maintain new hire, employee change, and payroll transaction data
Verify and reconcile payroll input and output for accuracy
Process commissions, bonuses, retroactive pay, and adjustments
Review and approve sick time, vacation pay, leave payments, and WCB transactions
Investigate and resolve payroll discrepancies with managers and employees
Administer garnishments, third-party demands, and legislated deductions
Prepare and process Records of Employment (ROEs)
Support year-end payroll activities, including T4 preparation
Process payroll remittances including RRSPs, advantages, charitable deductions, and WCB payments
Administer employee deductions and benefit-related adjustments




Respond to employee and manager payroll inquiries
Ensure compliance with federal and provincial payroll legislation
Maintain payroll records, documentation, and system data
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements
3 years UKG Kronos experience
Minimum 2 years of payroll administration experience in a computerized payroll environment
Experience processing high-volume payroll
Experience maintaining employee payroll records
Basic understanding of payroll legislation and accounting principles
Proficiency with Microsoft Office, particularly Excel Experience with People

Soft or Workday, or other enterprise payroll systems
retail experience

📌 Payroll Administrator (Richmond)
🏢 Insight Global
📍 Richmond