Reporting to the AVP, Chief Compliance Officer, the Compliance Manager is a member of the Global Wealth and Asset Management (GWAM) U.S.

Retail & Wealth Compliance Team.

The role supports compliance oversight and advisory activities across U.S.

Retail & Wealth businesses, products, distribution channels, legal entities, and strategic initiatives.

The Senior Compliance Manager partners closely with business stakeholders and control functions to provide practical compliance guidance, identify and mitigate regulatory risks, and support adherence to applicable laws, regulations, and internal policies.

The role contributes to the administration and execution of the compliance program and helps foster a strong culture of compliance throughout the organization.

This position operates in a dynamic workplace where business priorities, regulatory requirements, and organizational needs will evolve over time.

As a result, specific areas of responsibility may change based on business needs, departmental priorities, and regulatory developments.
**Position Responsibilities:**
**Compliance Advisory and Business Support**
Provide compliance guidance and support to assigned business units, legal entities, products, services, or strategic initiatives.

Partner with business stakeholders to identify regulatory risks and develop practical, risk-based solutions.

Support new product, process, technology, and business initiatives by identifying and addressing applicable compliance requirements.

Serve as a compliance resource on a variety of matters, including customer complaints, issue management, due diligence activities, trade errors, supervisory matters, and other regulatory concerns, as applicable.
**Compliance Program Administration**
Support the administration and enhancement of the compliance program, policies, procedures, and controls designed to meet applicable regulatory requirements and internal standards.

Assist with the execution of compliance monitoring, testing, and risk assessment activities.

Monitor regulatory and industry developments and assist in evaluating their impact on business operations, policies, and procedures.

Support compliance program activities such as employee training, certifications, disclosures, and related compliance obligations, as assigned.
**Regulatory and Governance Support**
Assist with the preparation of compliance reporting and management information for governance committees, senior management, and other stakeholders.

Support regulatory examinations, audits, inquiries, and internal reviews, including coordinating responses and tracking remediation activities.

Assist in maintaining documentation necessary to demonstrate compliance with applicable regulatory requirements.
**Compliance Reviews and Cross-Functional Support**
Partner with Legal, Risk Management, Audit, Operations, Technology, Marketing, Product, and other business functions to support compliance objectives.

Participate in enterprise, segment, or departmental compliance initiatives and projects as assigned.
**Required Qualifications:**
5-8 years of experience in compliance, legal, audit, risk management,



or related functions within the financial services industry.

Knowledge of regulatory requirements applicable to financial services organizations, including investment advisory, broker-dealer, insurance, retirement, or related businesses.

Ability to interpret regulatory requirements and apply them to business activities in a practical and risk-based manner.

Strong analytical, organizational, and problem-solving skills.

Ability to manage multiple priorities in a fast-paced and evolving environment.

Excellent verbal and written communication skills.

Strong interpersonal skills and the ability to build effective partnerships across business and control functions.
**Preferred Qualifications:**
Experience supporting registered investment advisers, broker-dealers, wealth management, retirement, insurance, or digital financial services businesses.

Familiarity with the Investment Advisers Act of 1940 and related state and federal regulatory requirements.

Experience supporting product development, technology initiatives, or Agile project environments.

Knowledge of ERISA, retirement plans, privacy, anti-money laundering, or related regulatory frameworks.
**_When you join our team:_**
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad,



o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a
[email protected] .
**Ubicación principal**
Boston, Massachusetts
**Modalidades de Trabajo**
Híbrido
**Se prevé que el rango salarial esté entre**
$92,475.00 USD - $160,290.00 USD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .
**Conozca sus derechos (https://www.dol.gov/agencies/ofccp/posters)**
**Permiso Familiar y Médico**
**Ley de Protección del Empleado contra el Examen Poligráfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)**
**Derecho al Trabajo**
**Verificación Electrónica (E-**
**Verify**
**)**
**Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)**
Company: John Hancock Life Insurance Company (U.S.A.)

📌 Senior Compliance Manager (Waterloo)
🏢 Manulife
📍 Waterloo