Regional Service Manager - Ontario Full-Time, Permanent
Location: Ontario; office currently in Richmond Hill and expected to relocate
Schedule: Monday to Friday, 9:00 a.m. to 5:00 p.m.
Work Arrangement: Hybrid: approximately three days per week in the office or visiting technicians and customers
Travel: Approximately two days per week throughout Ontario; occasional overnight travel may be required
Compensation: Base salary up to approximately $130,000, plus a 13% annual performance bonus
Perks: Competitive compensation with a base salary of up to approximately $130,000, depending on experience
13% annual performance bonus, paid once per year
Prorated first-year bonus based on the employee’s start date
Group benefits, including dental and vision coverage, beginning after one month
Company pension plan with employer matching, beginning on the first day of employment
Company vehicle and 407 transponder provided for business travel
Company-provided laptop and required business technology
Short-term and long-term disability benefits
Wellness program
Scholarship program
Training reimbursement program
Supportive, family-oriented work setting
Company Overview Our client is a leading supplier of equipment, systems, and service solutions for the food industry. The organization offers a broad portfolio that includes cooking, food preparation, refrigeration, bakery, warewashing, waste-management, weighing, wrapping, and labelling systems.
Required Experience and Qualifications Diploma or bachelor's degree in Business Administration,



Management, Engineering, Technical Services, or a related discipline preferred; equivalent industry experience will be considered.
Seven or more years of service management, operations leadership, or technical field-service experience.
A minimum of three to five years leading managers, supervisors, or multi-site service operations.
Proven experience managing a P&L;, budgets, forecasts, and financial performance.
Experience leading large mobile workforces and field-service teams across a broad geographic region.
Demonstrated success improving operational efficiency, technician productivity, service quality, and business performance.
Strong customer-facing leadership and relationship-management experience.
Excellent coaching, mentoring, performance-management, conflict-resolution, and decision-making skills.
Ability to interpret and act on operational and financial data.
Project-management and organizational skills.
Proficiency with Microsoft Office and service-management systems.
Willingness and ability to travel throughout Ontario approximately two days per week.
Transferable Industry Experience Direct commercial kitchen-equipment experience is not mandatory. Candidates may come from service-intensive industries that operate large mobile technician teams, including:
HVAC.
Compressors.
Commercial food-service equipment.
Industrial equipment.
Mechanical or technical field services.
Other businesses operating large mobile service teams.

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📌 Regional Service Manager - Ontario
🏢 Beyond Bilingual
📍 Ontario