Senior Manager, AI Business Enablement
Requisition ID: 273918
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Canadian Banking Operational Excellence and AI (OxAI) team by supporting the successful execution of the Canadian Banking's AI strategy.

The Senior Manager, AI Business Enablement is responsible for partnering with business partners, Technology, Data, Risk, and Enterprise AI teams to identify, prioritize, govern, and deliver AI-enabled opportunities that improve employee and client experiences, strengthen operational effectiveness, and drive measurable business value.

The incumbent plays a critical role in translating Canadian Banking priorities into a portfolio of high-impact AI use cases, ensuring initiatives are aligned to business strategy, responsible AI principles, enterprise governance requirements, and operational excellence objectives.

The Senior Manager provides support to business partners across AI discovery, business case development, initiative and solution assessment, adoption planning, and benefits realization.

The role ensures that all activities are conducted in compliance with governing regulations, internal policies, risk requirements, and responsible AI standards and principles.
**Is this role right for you? In this role you will:**
Partner with business partners and stakeholders to assess AI opportunities, define desired outcomes, and determine the business value, feasibility, complexity, risks, and readiness of potential solutions.

Analyze current-state and future-state processes to identify automation, optimization, and AI opportunities
Develop and maintain an AI business enablement roadmap that supports the Canadian Banking OxAI mandate
Support business partners with the development of business cases, initiative assessments, success measures, KPIs, adoption indicators
Track initiative progress and outcomes and provide leadership with clear reporting through established governance forums and reporting
Partner with Risk, Compliance, Privacy, Legal, Technology, Data,



and Model Risk Management teams to identify, assess, and mitigate risks associated with AI-enabled solutions
Support with the preparation of governance materials, risk assessments, approvals, and executive reporting to ensure initiative adhere to enterprise policies, regulatory expectations, and responsible AI standards
Act as a trusted advisor to business partners on AI opportunities, capabilities, and implementation considerations while championing an innovative and responsible AI culture across Canadian Banking
**Dimensions**
This role could support the following business units within Canadian Banking: Automotive Finance
Branch Distribution
Business Banking
Commercial Banking
Credit Cards & Unsecured Lending and Payments
Digital Banking
Global Client Experience Centres
Insurance Canada
Real Estate Secured Lending
Retail Deposits and Day-to-Day Banking
Scotia Helps - Canada Collections
**Do you have the skills that will enable you to succeed in this role?
We'd love to work with you if you have:**
A University degree, college diploma, or equivalent experience
5-7 years of experience in business analysis, process improvement, business transformation, digital delivery, product management, consulting, or related roles.

Experience working in banking, financial services, fintech, or other highly regulated industries preferred.

Robust business acumen and understanding of banking operations, client experience, employee enablement, risk management, and operational transformation
Experience supporting AI, Generative AI, advanced analytics, machine learning, digital transformation, automation, or data-driven initiatives is considered an asset.





Experience working in cross-functional teams with excellent written and verbal skills with the ability to effectively communicate with business partners and stakeholders
Excellent strategic thinking, problem-solving, analytical, and decision-making skills with the ability to work effectively through ambiguity in a fast-paced and evolving AI environment.

Strong planning, organization, and execution skills with the ability to manage multiple priorities and initiatives simultaneously.

Strong written, verbal, facilitation, and presentation skills, including the ability to create executive-ready materials.

Strong time management and analytical capabilities, detail-oriented and comfortable working through ambiguity in AI-enabled problem spaces
**Working Conditions**
Work in a standard office-based environment; non-standard hours are a common occurrence.

Location(s):
Canada: Ontario : Toronto
Scotiabank is a leading bank in the Americas.

Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our
Recruitment team know.

If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) .

Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

📌 Senior Manager, AI Business Enablement (Toronto)
🏢 Scotiabank
📍 Toronto