Dunlop Ford is a family owned business that has been serving Southern Alberta since 1964. We believe that by investing in our employee’s professional growth and continually improving the customer experience, we will achieve our goal of being the most trusted and admired dealership in our market.
WhatWeOffer: Competitive Compensation
Dental / Health/ Life and DisabilityInsurance
BonusIncentives
No Weekends or statutory holidays
Continued Education Reimbursement
Excellent Culture
Tenured Management Team
Promote From Within
Discounts on Parts, Services and Vehicles
Family Owned & Operated
Career Pathing
Community Involvement
The Service Appointment Coordinator is an essential role for providing a positive customer experience by communicating directly with guests andmanaging the workflow intakeof our busy Service Department.



It is thereby very important to ourcompany's success.DunlopFord will be hiring an individual with skills to support and improve on our current processes. This position will provide an opportunity to learn or enhance your knowledge about the automotive industry, apply your talents, contribute to team goals and enjoy personal achievements.
Responsibilities: Listen to the customer, answer their questions, and direct customers appropriately as they request
Schedule service appointments
Advise on recommended maintenance
Confirm scheduled & missed appointments
Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
Qualifications: Must have strong computer skills, including Outlook, Excel and Word
Must have strong customer service background
Must have excellent verbal and written communication skills
Must be punctual and reliable

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📌 Service Appointment Coordinator (Alberta)
🏢 Dunlop Ford
📍 Alberta