21 Sep
|
Just Energy
|
Ontario
21 Sep
Just Energy
Ontario
Enhance your career with Home Water as a Dispatcher, providing bilingual support in Mississauga, ON. This role focuses on effective communication and swift decision-making.
As a Dispatcher, you will bridge operations between field technicians and customers while managing service appointments and addressing live inquiries. You will strive to maintain high performance standards and ensure prompt responses to all communications in both English and Spanish. This dynamic work environment demands attention to detail and strong organizational skills.
Key Responsibilities:
• Support technicians with real-time communication
• Manage scheduling and rescheduling of services
• Answer and track customer inquiries promptly
• Review performance metrics and aid team improvements
• Ensure all job records are accurately updated
Requirements:
• Bilingual of English and Spanish required
• Transparent communication skills and a service-oriented demeanor
• Strong attention to detail in daily tasks
• Familiarity with Salesforce Field Service Lightning
• Knowledge of North American geography is crucial
Leverage your communication skills and adaptability at Home Water, where every day brings new challenges.
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📌 Dispatcher Role - Bilingual Support (Ontario)
🏢 Just Energy
📍 Ontario