Job DescriptionPlease Note:Current work authorization for Canada is required for all openings.You will be working on a hybrid schedule as part of Fidelity’s dynamic working arrangement.The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.How You’ll Make an ImpactWhat You Will Do:Client engagement, Product Launch & Support communicationPrepare client communications, including operational and product notices, urgent updates, and scheduled announcements.Compose product launch communication and manage distribution to relevant audiences.Work with SMEs, Product Managers, and Implementation Managers to create content for product launches.Collaborate with Strategic Account Management, Client Support and Application Support teams to deliver updates through appropriate channels (email, in-app) in a timely manner.Develop materials aligned with FCC brand guidelines to ensure consistency in tone, messaging, and professionalism.Marketing and Communications collateralCreate and refine marketing assets in collaboration with the Marketing & Communications team.Develop product sheets (internal and external) and informational materials to support product and feature releases.Prepare and update presentations and reports as required.Provide administrative support for marketing vendors, including invoice and expense processing.Coordinate schedules for speaking engagements with speaker resources and investment staff.Automation, AI, Digital ResourcesMaintain and enhance the Marketing & Communications SharePoint calendar.Identify opportunities for improved reporting and dashboards (e.G., Power BI).Assist in producing reports, process maps, and templates to support FCC teams.Design and maintain landing pages for client communications and product updates.Event Management and SupportCollaborate with internal teams and stakeholders to execute client, prospect, and industry events.Prepare event materials, including presentations, invitations, marketing kits, and registration pages.Coordinate logistics such as venue booking, catering, collateral, and promotional items.Risk ManagementFollow established data governance, privacy, and compliance procedures, including proper list handling, permission management,
and secure sharing practices.Handle client and prospect data responsibly, ensuring accuracy and proper use within Salesforce, Marketo, and related marketing systems.What We Are Looking For:Experience3+ years of experience working in a fast‑paced Product, Marketing/Communications role required.Experience managing or operating projects from start to finish across multiple functions, departments, and stakeholders in a SaaS environment required.Financial services industry experience preferred.Ability to produce ongoing communications content.Experience creating video content for marketing campaigns and social media initiatives, with a focus on clear messaging and brand consistency.EducationUniversity degree or equivalent work experience.B.S or B.A degree in Marketing and/or Communications is preferred.PMP/CSC certifications are an asset.The Expertise You Bring:Excellent communication (written and verbal) and interpersonal skills to build trusting and professional relationships with internal stakeholders and clients.Collaborative, flexible and agile team player with strong consulting skills and client management orientation.Demonstrated ability to produce ongoing product marketing communications content.Ability to organize and track multiple projects while working with cross‑functional stakeholders in a SaaS/agile environment.Analytical mind‑set with focus on data‑driven decision making.Experience developing clear, audience‑appropriate marketing and communications content for internal and external use, including guides, reference materials, and branded collateral.Demonstrated ability to support marketing events, including development of promotional, onsite,
and post‑event materials.Understanding of digital applications and foundational technical knowledge.Robust attention to detail to ensure accuracy and consistency of created material and information provided to clients.Total Rewards That Reflect Your ImpactWe believe exceptional work deserves exceptional recognition. That’s why we offer acompetitive compensation packagedesigned to support your success today—and your financial well‑being tomorrow.For this role, your total rewards include:Base Salary and Discretionary Performance Bonus:A competitive annual range of$85,000 to $107,000, based on your experience and qualifications.RRSP Contribution:After 6 months of employment, we invest in your future with anRRSP contribution—no employee matching required.We’re proud to offer a compensation package that aligns withprovincial pay transparency requirements .Some of the ways we’ll help you feel valued and supported as part of our team:Flexible working arrangements - 100% remote, hybrid, and in office options.Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy.Parental leave top‑up to 100% of your salary for a period of 25 weeks.Up to $650 for home office equipment.Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.Diversity and inclusion programs, including an active network of Employee Resource Groups.Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally‑protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at
[email protected].#J-18808-Ljbffr
📌 Marketing & Communications Associate - C$85,000 - C$107,000 A Year (Winnipeg)
🏢 Fidelity Canada
📍 Winnipeg