Title: Outreach Support Worker
Start Date: September 2026
Term: One-year Fixedterm
Accountable to: Apoqnmatultinej Wellness Centre Manager
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Summary of Function:
The Outreach Support Worker provides individual and group counselling, workshops, education sessions and support to women and community members both in-house and in the First Nation community of Listuguj and Gesgapegiag (upon request and/or build a partnership). The worker will possess and demonstrate knowledge of the philosophy, values, purposes, and functions of their roles as educators, serving clients with histories of trauma and communities that are striving to prevent and provide support services for family violence, sexual violence, abusive behaviour, addictions and mental health.
Job Duties:
Using a holistic approach, you are to encourage and support Mi'gmaq women and/or community members who are experiencing violence and/or other social determinants to develop and practice a peaceful and healthy lifestyle
In collaboration with the Haven House/Apoqnmatultinej Wellness Centre Team assesses the safety of each woman (and her children) and/or client, and supports to reduce risks of violence, including development of a formal safety plan
Provides programming relevant to women experiencing Family Violence and related issues
Provide support, and information on services to women referred or admitted to Haven House.




Accompaniment and support as required or requested to attend important appointments (e.g. legal, medical, court, housing, etc.)
Collaborates with other team members regarding daily administrative tasks to ensure effective and effective operations and service delivery. Ensures participants’ files and related record keeping are up-to-date, accurate and secure
Ensures that the participants adhere to the Centre’s Procedures and Guidelines
Maintains current knowledge of issues and resources related to abuse and violence
Maintains current knowledge of and complies with all organizational policies and procedures
Participates in staff meetings, training programs and approved work-related workshops and seminars
Performs other related duties as required for the operation needs of the Apoqnmatultinej Wellness Centre.
Outreach programming as required
Requirements:
Human Services diploma or diploma in a related Human Services field of study such as Community Services, Early Childhood Development, Education, Psychology
Minimum of two (2) years’ recent related experience in supporting women who have experienced violence, abuse, and/or threats
Must be able to facilitate group sessions and do crisis interventions
Strong organizational, communication and computer skills are required
Must possess a valid driver’s license and have access to a vehicle
Ability to pass a criminal background/Vulnerable Sector check.

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📌 Outreach Support Worker (Quebec City)
🏢 Listuguj
📍 Quebec City