POSITION: Administrative Assistant - Investigative Services Division

DEPARTMENT / DIVISION / SECTION: Police / Operations / Investigative Services

Competition Number: P27-26

Date of Issue: September 14, 2026

Closing Date: September 21, 2026

Pay Group: $35.82/hour (CUPE Pay Grade 8)

Number of Positions: 1

Duration: Regular Full time

Work Schedule: Monday through Friday, 35 hours per week

POSITION FUNCTION:
Perform a variety of administrative assistant functions, respond to enquiries, and transcribe confidential interview recordings for the Investigative Services Division.

KEY DUTIES:

Transcribe various confidential multiple-voice interview recordings verbatim, including victim, witness and suspect interviews such as homicide and other major crime investigations and sexual disclosures.

Type a variety of letters, memos, reports, confidential material and forms from digital recorders, typed or handwritten copy; compose routine correspondence; scan documents, create a variety of forms for use in the division and department and update same as required

Administer audio/video recording transcription register, ensuring that priority requests are identified and processed accordingly.

Maintain and update schedules for Investigative Services staff, reconcile credit card expenses, arrange appointments for section members, complete forms for reimbursement of members’ travel costs

Assist investigators with the preparation of major crime investigation binders and/or the electronic disclosure of materials to Crown Counsel by identifying various types of documents in order to classify records according to Business Rules

Convert various types of exhibits and data into electronic formats; incorporate data, such as photographs,



audio and video clips, into the database; redact information; burn CD/DVDs

Perform departmental data entry as required to related computer systems and databases; organize, track and maintain clerical control of investigation files, both current and historical; initiate CAD reports and PRIME initiate reports, make entries and conduct inquiries; make CPIC entries, conduct inquiries and send narrative messages

Respond to enquiries and questions directed to the division from other departments, the public and outside agencies; liaise with other police agencies to coordinate information, enter and retrieve information from in-house computer systems by providing authorized information on specific cases; take messages or forward calls

Compile and update statistical records; maintain various division filing systems; maintain a variety of office equipment and liaise with IT personnel for trouble shooting; perform other clerical functions such as faxing, photocopying, scanning, collating, stapling and filing as required; order and stock stationery supplies

Perform related duties where qualified

INDEPENDENCE:

Work is performed according to established procedures or is assigned by supervisor and designated staff

Work is reviewed upon completion





Issues such as release of information or deviations from established procedures are referred to supervisor

WORKING CONDITIONS:
Physical Effort:

Sit with arms unsupported while key boarding (frequent)

Lift and move heavy stationery supplies (rare)

Mental Effort:

Exposure to disturbing material (often)

Long periods of intense concentration while transcribing (often)

Meet court deadlines (often)

Deal with constant interruptions (often)

Visual/Auditory Effort:

Focus on a variety of source data and VDT for long periods (frequent)

Listen to and transcribe multiple-voice interview recordings for long periods (frequent)

Work Environment:

Office

KEY SKILLS AND ABILITIES:

Type 60 wpm; working level knowledge of Police Department computer programs; working level knowledge of current Police Department computer-aided dispatch and records management systems

Working level knowledge of other computer software programs used within the police department

Accurately transcribe multi-voice interview recordings

Communicate effectively verbally and in writing

Organize and prioritize work

Maintain accurate records

Operate a variety of office equipment

Deal effectively with the public and outside agencies.

QUALIFICATIONS:
Formal Education, Training and Occupational Certification:

High school graduation

Required to obtain security and criminal record clearance

Required to sign an attestation of confidentiality

Secretarial course (6 months)

Experience:

2 years of office experience or an equivalent combination of education and experience

OTHER:

May be requested to substitute in a more senior position

This is a CUPE Local 50 position

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📌 Administrative Assistant - Investigative Services Division (INTERNAL COMPETITION) (British Columbia)
🏢 Victoria Police Department
📍 British Columbia