Become the Manager of Operational Efficiency at Meridian OneCap, focusing on onboarding governance and continuous improvement strategies in a hybrid work environment. Enhance service quality while supporting national accounts.

This 12-month contract role emphasizes leadership in overseeing new business onboarding and operational readiness. You will be the key point of contact working with cross-functional teams to drive improvements in program launches and service delivery. A deep understanding of the leasing industry and operational workflows is essential for success.

Key Responsibilities:
• Lead implementation and governance for current accounts and products
• Collaborate with departments to define operational processes
• Monitor escalations and improve onboarding efficiency




• Provide coaching and accountability to team members
• Assess and address gaps post-implementation

Requirements:
• Minimum five years of experience in leasing and vendor finance
• Deep knowledge of operational processes and documentation
• Proven skills in change management and program leadership
• Strong analytical and decision-making capabilities
• Excellent verbal and written communication skills

Drive industry-leading operational excellence and customer satisfaction through innovative onboarding strategies at Meridian OneCap in Toronto.
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📌 Manager, Operational Efficiency at Meridian (Ontario)
🏢 Meridian OneCap Credit
📍 Ontario