WestJet seeks a Senior ServiceNow Analyst, requiring in-person collaboration up to five days a week. Merge your ServiceNow expertise with operational excellence in this pivotal role.

As a Senior Analyst & Platform Administrator, you will oversee the ServiceNow platform's functionality and efficiency. Working alongside various teams, your primary focus will be to ensure platform performance, support service deployments, and resolve technical issues. Your ability to coordinate complex release schedules will be crucial to the role's success.

Key Responsibilities:
• Administer and support ServiceNow platform capabilities
• Coordinate platform releases across multiple teams
• Monitor platform issues and conduct root cause analysis
• Collaborate on deployment testing and validation
• Automate administrative tasks for operational efficiency

Requirements:
• Bachelor's degree in information systems or similar
• 5+ years supporting enterprise applications
• 3+ years in ServiceNow administration
• Certified ServiceNow System Administrator
• Solid problem-solving and analytical abilities

Drive operational success through your ServiceNow expertise at WestJet.
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📌 Senior ServiceNow Analyst Role (Alberta)
🏢 WestJet
📍 Alberta