Date: Sep 15, 2026
Location: Current Westminster, BC, CA
Company: Lookout Housing and Health Society
Employment Status
Full Time - Temporary
Header We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca
Location Based in Vancouver BC
Salary Hourly $43.17 - $46.99
Shift is Monday through Friday 08:00-16:00 Hours
Position Summary Reporting to the Director of Health, this position provides the highest level of support to both Health and HousingOperations within the region assigned. Key duties and responsibilities include assisting, supporting, developing, planning, design and delivery of Lookout’s services to vulnerable adults under the Strategic Plan and ongoing work plans. The Associate Director ensures all clients receive the appropriate service and that staff receive the appropriate training; that the goals and philosophy of the Society and programs are met; maintain a minimal-barrier, open door service to adults who are disenfranchised from other services.
Qualification & Requirement Education, Training And Experience
Completion of a university degree in social services or related field
Three (3) years of recent related experience working in a non-profit environment including at least two (2) years’ experience in managing programs and overseeing personnel or an equivalent combination of education, training and experience
Must have current Basic First Aid Training Certificate; Crisis Intervention Skills Training
Criminal Record Clearance – Vulnerable Sector
Must be bondable
Must have a valid class 5 BC Driver’s License
Skills And Abilities Demonstrated strong ability to work effectively with others in a supervisory position
Demonstrated excellent communication skills, both verbal and written
Demonstrated ability to manage large workload with multiple priorities
Demonstrated excellent planning and organizational skills
Demonstrated good judgment skills, tact and discretion
Demonstrated knowledge/familiarity/experience with related resources such as welfare system, mental health system, and addiction support organizations




Demonstrated suitability to work with disadvantaged and challenging adults in a diverse environment and maintain appropriate client/worker boundaries
Demonstrated research and analytic skills to investigate and resolve issues and recommend solutions
Demonstrated knowledge of non-profit funding streams and meeting deliverables for multiple stakeholders
Demonstrated computer literacy and competency skills, including but not limited to Microsoft 365 and SAP
Ability to gather, summarize and interpret stats and data for strategic growth and operational efficiency
Demonstrated ability to plan, manage and lead large scale projects, including housing, shelter and health-based programs
Demonstrated ability to work independently with minimal direction
Demonstrated ability to provide work direction
Job required good physical and mental health
Proficient at working with computers and operation of equipment related to the job
Job Duties Assists the development of Service Programs, and supports the development of organizational systems to reflect program roles and contractual obligations
Ensures and builds operations that comply with all required regulations such as but not limited to Occupational Health and Safety, and WHMIS
Investigates complaints, trends, assignments and accepts suggestions concerning the operations of programs, and instigates the appropriate action or refer the recommended action to the related Director
Assists with providing operations input for development proposals
Ensures and upholds comprehensive regulatory adherence, implementation, and compliance across all operations
Supports diverse programs with unique operational needs, deliverables and guest complexities
Contributes to strategic planning, innovation and growth of regional operations
Assists with developing, fostering and overseeing collaborative partnerships that enhance operational services and strategic initiatives
Monitors expenditure statements monthly and makes budget recommendations to the related Director.
Assists in the development of necessary documentation and reporting systems to maintain accurate records and communication




Assists with providing operational input on new and ongoing property management and concerns. Monitors and supports the development of efficient Preventative Maintenance Programs to meet financial and resident needs as well as governing regulations
Participates in and ensures that site leadership contribute fully into the activities related to COR, COA, PQI, and RASIC etc. Trauma Informed Practice and Unbreakable Wellness, and any other wellness programs as defined
Ensures that operations comply with all required regulations and Contractual agreements, Health and Safety Standards and Regulations including WHMIS
Assist the Director of Health in attaining the Societies strategic goals both for health and housing operations. Assist in the development of policy statements, reviews and enforces operating policy and procedures, recommending policy changes to the Director of Health
Ensures clients receive the pertinent services, and that the goals of each program are met. Revises services, and develops services/programs/ activities not currently offered; works co-operatively with such services, shares resources, arranges access to resources of other services
Ensures clients' rights of privacy and confidentiality are maintained in accord with policy, and as required by law or contractual agreement. Ensures compliance with FIOPPA and PIPA
Develops staffing plans and recommends staffing levels to accomplish objectives, including revisions to staffing levels as necessary as operational requirements change
Participates as a member of the leadership team by attending meetings and serving on committees as required; liaises closely with other Lookout programs, ensuring co-ordination; co-operatively identifies and addresses service needs
Assists and maintains contacts with community partners and government agencies, donor and volunteer groups and other supporters
Participates in the development and management of a well-integrated peer/ volunteer/student program providing appropriate feedback
Responsible for complying with and contributing to all aspects of health and safety program
Other duties as required.
Closing Date Applications will be accepted until September 22, 2026 at 5:00 pm
Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds.

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📌 Associate Director - Health Vancouver (British Columbia)
🏢 Lookout Housing and Health
📍 British Columbia