Be the face of the National Gallery of Canada as a Customer Experience Officer in an on-call capacity. This role prioritizes customer interactions and gallery promotion.

This on-call position requires flexibility to work days, evenings, and weekends. As the main point of contact, you will inform visitors about gallery programs and services, actively participating in revenue-generating efforts such as ticket sales. Familiarity with art history and strong customer service skills will help you excel in this role.

Key Responsibilities:
• Engage with visitors to provide essential information
• Promote and sell gallery programs and activities
• Serve at the Group Reception Desk and Contact Centre
• Respond promptly to inquiries on social media
• Assist with ticket and membership sales as needed

Requirements:
• A degree in art, art history, or relevant field
• 2-3 years customer service background
• Knowledge of database systems like Galaxy
• Solid interpersonal skills and integrity
• Capacity to handle customer complaints with diplomacy

Contribute your art knowledge and customer relations expertise to enhance experiences at the National Gallery in Ottawa!
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📌 Customer Experience Officer On-Call Position (Quebec City)
🏢 National Gallery of Canada
📍 Quebec City