Become a Credit Card Operations Specialist with Meridian and enhance member experiences through operational excellence and strategic initiatives. This key role focuses on supporting the credit card portfolio effectively.

As a member of the Credit Card Operations & Compliance team, you will provide specialized expertise that drives innovation and continuous improvement in services. Your collaboration with stakeholders and capability to analyze operational challenges will be crucial to enhancing the credit card portfolio’s performance and member satisfaction.

Key Responsibilities:
• Troubleshoot and resolve cardholder-impacting issues
• Lead business improvement initiatives and projects
• Analyze operational performance for portfolio enhancement




• Develop training and documentation for knowledge sharing
• Partner with stakeholders for operational initiatives

Requirements:
• Experience in credit card operations and compliance
• Robust skills in managing escalated issues
• Understanding of technology's role in operations
• Ability to identify and recommend improvements
• Experience creating operational training materials

Contribute to a culture of operational excellence and support Meridian's credit card portfolio.
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📌 Credit Card Operations Specialist Role (Ontario)
🏢 Meridian Credit Union
📍 Ontario