We’re looking for a relationship-focused, strategic, and community-minded leader who is passionate about connecting people, fostering collaboration, and creating value for members and stakeholders across Ontario’s education and research sectors.
The ideal candidate will bring a combination of community engagement expertise, partnership development experience, and strong business acumen, along with a genuine commitment to advancing ORION’s mission.
Own and achieve individual revenue and growth targets
Build, manage, and maintain a robust sales pipeline and CRM database
Identify, qualify, and prioritize opportunities within existing and new accounts
Support and respond to RFPs, proposals, and business case development
Drive opportunities from initial engagement through to close
Customer Engagement & Relationship Management Build and maintain strong relationships with stakeholders, decision-makers, and technical users
Act as the primary point of contact for customer inquiries, needs, and ongoing satisfaction
Develop a deep understanding of customer business objectives and challenges
Deliver presentations and communicate the value proposition effectively
Maintain high levels of customer satisfaction and retention
Technical Solution Strategy & Design Partner with customers to identify needs and translate them into technical solutions
Contribute to and help drive solution architecture and design in collaboration with engineering
Articulate technical value and differentiate offerings in competitive scenarios
Support development of business cases and solution documentation
Participate in network, security,



and infrastructure solution discussions
Cross-Functional Collaboration Work closely with Engineering, Product, Marketing, and Project Management teams
Coordinate technical deliverables and support solution implementation planning
Provide customer feedback to influence product development and lifecycle decisions
Assist in campaigns, communications, and follow-ups with marketing teams
Support escalation and resolution of technical or service issues
Market & Opportunity Development Identify trends, customer needs, and new market opportunities
Contribute to the development of new products, services, and go-to-market strategies
Support community growth initiatives and strategic account expansion
Develop creative strategies to deliver value across education, healthcare, and government sectors
Core Competencies Consultative selling and problem-solving mindset
Strong communication and presentation skills (technical and non-technical audiences)
Ability to translate complex technical concepts into business value
Relationship-building and stakeholder management
Analytical and structured thinking for business cases and solution design
Self-motivated, proactive, and results-oriented




Ability to manage multiple priorities and work cross-functionally
Qualifications: Proven experience in inside sales, solution sales, or technical sales roles
Experience selling or supporting technology, networking, or cybersecurity solutions
Demonstrated ability to manage pipeline and achieve revenue targets
Experience working with public sector, education, healthcare, or large institutions is an asset
Bachelor’s degree in business, IT, Engineering, or related field (or equivalent experience)
Knowledge and Skills: Understanding of IP networking concepts (e.g., MPLS, BGP, VPNs)
Familiarity with cybersecurity solutions (e.g., SIEM, DDoS protection, cloud security)
Ability to interpret and contribute to technical solution architecture
Experience working with IT infrastructure, telecom, or managed services environments
Reporting Relationship This position reports directly to the Director of Community Engagement
Accommodation and Accessibility ORION is committed to fostering an inclusive, accessible, and barrier-free workplace. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment, selection, and employment process for candidates with disabilities. If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs in a timely and respectful manner.
ORION is an equal opportunity employer that values diversity and is committed to creating an inclusive workplace where all employees can thrive.

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📌 Community Development Manager (Ontario)
🏢 ORION Ontario's Research and Education Network
📍 Ontario