Drive operational excellence and team performance as a Manager at TELUS. Lead a technician team to deliver quality service, enhance sales, and build community partnerships.

As the Manager of Telecommunications Operations, you will empower and develop a team of 15-20 technicians to meet sales targets while providing exceptional customer experiences. Collaborate with local stakeholders to strengthen TELUS' community presence in Burnaby and Surrey. Your role is essential in bridging field operations with sales execution for optimal service delivery.

Key Responsibilities:
• Develop a high-performing technician team through coaching
• Champion the technician sales program for revenue growth
• Manage field operations, including issue resolution




• Conduct voice-of-customer checks and report insights
• Build relationships with community stakeholders for local impact

Requirements:
• Minimum 5 years in telecommunications or field services
• Demonstrated leadership in operational execution and sales
• Solid problem-solving and decision-making capabilities
• Proven ability to motivate teams for success
• Advanced communication skills for effective collaboration

Leverage your skills to make a meaningful impact at TELUS while enhancing community relationships and operational success.
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📌 Manager of Telecommunications Operations at TELUS (British Columbia)
🏢 Telus
📍 British Columbia