Shape the future of naval service delivery as a Service Delivery Manager with Thales in a hybrid role based in Ottawa, Canada. Ensure all vessels meet mission readiness criteria.

In this pivotal position, you'll manage service delivery for the Royal Canadian Navy. Responsibilities include overseeing contract obligations, maintaining financial forecasts, and ensuring compliance with all regulations. You will also play a crucial role in building strong client relationships and leading project teams in an effective manner.

Key Responsibilities:
• Ensure fulfillment of service contracts and performance targets
• Lead project teams in Halifax and Esquimalt
• Document and distribute maintenance best practices




• Generate monthly performance and financial reports
• Establish accountability measures for staff members

Requirements:
• 10+ years of service delivery experience in a relevant field
• Proven leadership and people management skills
• Experience with financial planning and reporting
• Robust interpersonal and communication capabilities
• Familiarity with defense environment practices

Bring your leadership and project management skills to support the vital mission of Thales in naval operations.
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📌 Service Delivery Leadership at Thales (British Columbia)
🏢 Socket.dev
📍 British Columbia