Join New Age Group as a Service and Integration Manager, leading teams to ensure high-quality service and optimal operational performance. Drive customer satisfaction through effective technical leadership.

This role encompasses managing the entire service lifecycle, from customer requests to technician training and operational quality assurance. Your ability to develop and coach team members is essential for maintaining service excellence. You will also oversee compliance and standard operating procedures, ensuring a safe and efficient working setting.

Key Responsibilities:
• Manage service coordinators and technical staff development
• Oversee service scheduling and daily operations
• Conduct audits and improve service delivery




• Handle customer feedback and escalation processes
• Maintain compliance with health and safety regulations

Requirements:
• 7-10 years’ experience in security or technology field
• At least 3 years in leadership or management roles
• Comprehensive understanding of service operations
• Experience with customer-facing technical support teams
• Certifications in safety and relevant technologies

Lead the New Age Group’s commitment to excellence in service integration and technician development.
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📌 Leadership in Service Integration Management (Ontario)
🏢 New Age Group
📍 Ontario