Drive order fulfillment and customer service excellence as an E-Commerce Operations Coordinator at Sterling Rivers. This hybrid position focuses on logistics and client communication across multiple retail platforms.
In this pivotal role, you'll manage order processing, coordinate freight logistics, and enhance customer experiences. We are seeking an organized candidate with at least two years in order fulfillment within e-commerce. Your ability to analyze data and maintain logistics will support operational success.
Key Responsibilities:
• Process incoming orders efficiently using EDI
• Coordinate timely shipments with the warehouse team
• Address customer service inquiries and solutions
• Manage inventory reporting and optimization
• Support promotional campaigns to increase visibility
Requirements:
• Minimum 2 years’ experience in e-commerce order processing
• Familiarity with customer service environments
• Solid communication and teamwork skills
• Proficiency in Excel or Google Sheets
• Excellent multitasking and organizational skills
Contribute to a dedicated team providing exceptional service and operational efficiency at Sterling Rivers.
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