Utilize your expertise in banking operations as a Specialist II at Vancity, enhancing our member experience in a hybrid work setting. Ensure compliance and operational excellence in this vital role.

As a full-time and permanent member of the Vancity team, you will report to the Senior Manager, Operations & Workforce Planning. You will provide key support in areas like process improvement and operational readiness while advocating for the needs of frontline staff to ensure exceptional member service.

Key Responsibilities:
• Participate in teams driving operational process improvements
• Coordinate learning initiatives to enhance team efficiency
• Manage user acceptance testing and feedback collection




• Support compliance and operational standards adherence
• Assist in business continuity and response planning

Requirements:
• Degree in Business Administration or related field
• 3-5 years in operations training and coordination
• Skills in process improvement and stakeholder engagement
• Robust organizational and multitasking abilities
• Experience in data analytics tools is a plus

Bring your operational expertise to Vancity and contribute to our mission of social justice and community engagement.
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📌 Vancity Operations Expert II, Banking (British Columbia)
🏢 Vancouver City Savings Credit Union
📍 British Columbia