Unlock your potential as an Experienced Bilingual API Support Analyst, focusing on L2/L3 support for enterprise application integrations. Utilize your communication skills in both English and French to ensure seamless operations.

In this role, you will support API-based applications, troubleshoot integration challenges, and collaborate with external vendors for rapid issue resolution. A robust background in API technologies and vendor management is essential for success.

Key Responsibilities:
• Provide L2/L3 support for API applications
• Troubleshoot and resolve integration issues efficiently
• Coordinate with external vendors for solutions
• Analyze API requests and ensure secure connections
• Work with API management/testing tools effectively

Requirements:
• 5-15 years of application support experience
• Deep understanding of API technologies and protocols
• Bilingual in English and French
• Familiarity with tools like Postman and Swagger
• Experience using monitoring tools like Dynatrace

Bring your expertise in API support and bilingual communication to an impactful role within our organization.
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📌 Experienced Bilingual API Support Analyst (Ontario)
🏢 LanceSoft
📍 Ontario