OVERVIEW
Fastco is seeking a detail-oriented and experienced Accounts Receivable Technician to join our Finance team and work closely with the Credit Manager. The ideal candidate will have a robust background in accounts receivable and a proven ability to manage day-to-day receivables activities effectively.

This role requires a meticulous and organized individual who can efficiently manage customer accounts, proactively engage with customers to facilitate timely payments, and oversee the day-to-day processing and management of payments for incoming orders.

RESPONSIBILITIES
Order Management 50%

Manage customer orders on a day-to-day basis, ensuring orders are processed accurately and efficiently.

Follow up on orders identified as prepaid to obtain and confirm payment.

Release orders for processing and shipment once payment has been received and verified.

Work closely with the Customer Service Representative (CSR) team to coordinate order status, payment, and release requirements.

Maintain clear and timely communication with internal teams to ensure orders are processed without delays.

Customer Communication & Customer Account Reconciliation 20%

Build and maintain positive relationships with customers to facilitate smoother collections processes.

Address customer inquiries related to invoices, payments, and account balances in a professional and timely manner.

Work closely with the customer service, sales, and marketing teams to ensure accurate and timely invoicing.

Reconcile customer accounts and resolve any billing discrepancies.





Customer Collections 20%

Implement effective collection strategies to minimize outstanding receivables.

Communicate with customers to address payment delays, resolve disputes, and negotiate payment plans

Monitor and manage aged receivables, taking appropriate actions to accelerate cash inflows.

Cash Application 10%

Accurately apply incoming payments to customer accounts using our ERP software

Reconcile discrepancies between payment amounts received and outstanding invoices

Investigate and resolve payment-related issues promptly.

QUALIFICATIONS AND SKILLS

Have a minimum of 3 years of experience in accounts receivable with a strong understanding of accounting principles

Excellent communication and negotiation skills for interacting with both internal teams and external customers.

Proficiency in using an ERP system and Microsoft Excel for data analysis and reporting.

Detail-oriented with a high level of accuracy in data entry and customer account reconciliation.

Ability to work independently and collaboratively in a fast-paced environment.

Have a DCS, ACS in accounting or administration, college level.

Proficiency in spoken and written French is required. Proficiency in English is also required, as the position involves regular communication with English-speaking customers located outside Quebec regarding accounts, invoices, payments and collections.

Master of the MS Office suite mainly Excel and Outlook.

Knowledge of SAP Business by Design would be an asset.

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📌 Accounts Receivable Technician (Quebec City)
🏢 Fast
📍 Quebec City